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Implemented

SMS when balance gets low.

 You used to send SMS when a balance was getting low. You seem to have discontinued this service, and have taken to sending E Mail's advising this information.


Likewise we used to get SMS advising when we are at various levels with our Data allowance, this no longer seems to happen even with E Mail.


I suppose it costs too much and E Mail is cheaper, however all of a sudden you phone stops working and you try all sorts of things and it is not until you are at a computer and check E Mails do you find out whats wrong.


Hi Alex,


Thank you for your feedback. 


The SMS Service will be reinstated soon. Our sincere apologies for the inconvenience.


Thanks again and please feel free to contact us if there's anything we can do to assist you by submitting a ticket or using our live chat.


Have a good day!


Best Regards,

Lisa

Hi Alex, 


I hope you are well.


Just a quick update. I'm happy to inform you that the SMS service is back. 


You should now be able to receive SMS notification when you're balance gets to a low level and data usage notifications.


If there's anything else I can help you with, please let me know.


Thanks and enjoy the rest of the day!

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