The Bind Code is the 16-digit code combination of letters and numbers which can either be found at the box or attached to your instructions manual that came with your Moochies Package. It should be manually input when adding the device to the app and NOT scanned.
If this code isn't in your box or manual, please make sure your Moochies is active with its SIMcard. You may get this Binding Code, as well as the IMEI, through your Moochies Watch. Just flick through the menu (pressing LEFT ARROW) on the watch, until you have reached the last icon. Then click the CONFIRM BUTTON and it will show the IMEI code and KEY/Binding Code of your Watch.
Thank you for your message.
We have received your inquiry and Andrea has been in touch to assist you with your concern. You may please also refer to this post - Moochies Watch (w/cam) It’s saying equipment is not connected to the internet!
Have a great day! :)
Hi Miss Nathine,
Thank you for your inquiry.
Please note that concerns about your Moochies Watch Device are sent to Moochies Support Team by sending them an email to firstname.lastname@example.org, whilst, concerns about your SIM connectivity and services can be raised to us.
Have a great day!