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Check your TXT/SMS is getting through 

If you want to make sure your friends are getting your messages, you can use this guide to set up delivery reports from your phone.

What it costs

They cost 20 cents per SMS Receipt.

How it works

  1. You can switch delivery reports on or off in your phone’s message settings
  2. When delivery reports are on, a report request is automatically sent at the same time you send a TXT
  3. When the recipient’s phone gets your TXT, a report is sent back to your phone to confirm delivery
  4. Delivery report and read receipts are built into most smartphone messaging apps, but these are different to TXT delivery reports and aren't charged 20c

Set up TXT delivery reports

Step 1

Open the messaging app on your phone.

Step 2

Select message settings (if you're not sure how, check the interactive user guide for your phone).

Step 3

Select the 'delivery report' option (it might be called 'delivery receipt' or 'status report', depending on your phone).

Step 4

Switch reports to 'on' or 'off' and return to your home screen.

Important info

  • Some phones (iPhone for example) don't have an option to set up TXT delivery reports. Check your phone’s interactive user guide to check whether your phone supports delivery reports
  • If your message is more than 160 characters, you’ll get (and be charged for) delivery reports for each individual TXT message