KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website.

Finding internet settings and instructions for your phone or tablet

If you need instructions or the settings for setting up the internet on your device, there are a few places on the Vodafone website where you’ll find them.

  • Interactive user guides - our interactive user guides contain step-by-step instructions for many of the phones and tablets we sell. Check out the step-by-step guide below to see how to find instructions for your device 
  • Mobile configurator - the mobile configurator contains settings for most phones. The configurator will give you with step-by-step instructions or send the configuration settings direct to your phone via TXT 
  • APN settings page - if you just need the settings and know how to use them, check out our APN settings page

Using Android?
Quickly reset your APN to our network default.
  1. Find the APN settings page (check the interactive user guide for your phone if you're not sure how) 
  2. Using the physical menu/options button on your phone, or by tapping the 'three dots' icon in the top left/right-hand corner of the APN screen, you should be given the option to 'Reset to default' - tap it 
  3. After resetting, check to see if your phone's fixed. If not, continue with this guide.

Using interactive user guides
Step 1:
Visit our interactive user guides.

Step 2:
Use the drop-down menu to select your phone's make and model.
If yours isn't listed, please use the mobile configurator or check the manufacturer's website for a user guide.

Step 3:
Pick your device and then the operating system version, if asked.

Step 4: 
Type ‘internet’ into the search box and press the 'Search' button.

Step 5:
Click on the link ‘Set up your phone/device for internet’ from the search results to view instructions for your device.