Access you Voicemail directly from your iPhone
Visual Voicemail allows you to manage your Voicemail directly from your iPhone. You can see instantly how many messages you have, listen to or delete them, and personalise your greeting all from the menu of your iPhone.
How much it costs
Visual Voicemail uses data which is charged at your standard rate.
While international roaming
Roaming data rates will apply. Find out more about using Voicemail while roaming.
How it works
With Visual Voicemail, when a message is left you'll see a notification against the phone icon on your iPhone
- Tap ‘Phone’
- Tap ‘Voicemail’
Your messages are listed here. Tapping each ones gives you the option to listen to the message, return the call, and delete the message
You can re-record your default Voicemail greeting directly from your Voicemail menu
Activate Visual Voicemail
Dial ‘1217’ from your iPhone. A recorded message will confirm Visual Voicemail has been switched on.
If it's working, there's no step 2. If it hasn't worked though:
Push and hold the power button to turn your phone off and back on.
Check whether a software update is available for your phone, if so download and install it
- Redial '1217' to activate
Your personalised greeting will carry over. If you need to change it, there's an option to change your greeting in the Visual Voicemail menu:
Want to deactivate Visual Voicemail?
Check out our quick guide on how to switch it off and choose a different notification method.