Switch off Visual Voicemail from your phone
Visual Voicemail allows you to manage your Voicemail directly from your iPhone.
If you'd rather not use Visual Voicemail, or you've switched to a different phone, you can deactivate it and be notified of new voicemail with a TXT or a call instead. If you prefer, you can even switch Voicemail off completely.
Deactivate Visual Voicemail
Option 1 - Change notification method
From your phone, dial one of the following numbers to switch to our standard Voicemail service:
|1218||TXT Alert||You'll receive a TXT message alerting you to new Voicemail messages|
|1219||Ring Alert||Your phone will ring to deliver your new Voicemail messages|
Option 2 - Switch Voicemail off
If you'd prefer to switch Voicemail off completely, follow our instructions to switch Voicemail off through your phone.
Want to reactivate Visual Voicemail?
Dial '1217' from your phone to get Visual Voicemail back on your iPhone anytime