FAQs

Can I keep my existing mobile number?
You are moving to KissMobile and want to keep your number? Yes, you can keep your existing mobile number. When you sign up, select the option to keep yo...
Fri, 17 Feb, 2017 at 4:13 PM
How to change my plan?
If your plan is no longer working for you, you may consider changing to a plan that better suits your needs. You may want to change the plan or ...
Wed, 22 Mar, 2017 at 11:39 AM
What SIM Size should I choose?
Get the right SIM for your device.      NOTE: SIM swap fee applies. There are a few different SIM cards we have available. They all do the same ...
Mon, 30 Jan, 2017 at 1:51 PM
How to Activate My SIM?
When you receive your SIM, an instruction on how to activate your SIM is enclosed. Two ways you can activate your SIM. First, log in to your custome...
Wed, 22 Mar, 2017 at 5:33 PM
How to Set Up Text Messaging or SMS?
KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website. What is KISSMobile's message centre number...
Wed, 22 Mar, 2017 at 5:35 PM
How to Set Up Internet on my Phone or Tablet?
KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website. Finding internet settings and instructions...
Wed, 16 Sep, 2015 at 9:03 AM
What's the APN Settings?
KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website. APN settings explained APN (Access Poin...
Wed, 16 Sep, 2015 at 9:04 AM
What is Call Barring? How to Bar/Unbar?
KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website. Blocking incoming and outgoing calls ...
Wed, 22 Mar, 2017 at 5:38 PM
Billing Cycle
What is Pro-Rata? Our billing cycle works on a calendar month. When you first sign up for a new service, it may be in the middle of a mont...
Wed, 1 Jun, 2016 at 1:04 PM
Network Troubleshooting Guide
KissMobile Network Wholesale provider is Vodafone. Some links on this article may point to their website. Having trouble with your service?...
Thu, 29 Sep, 2016 at 9:46 AM